RECOGNIZING AND AVOIDING CASINO HEAT by Nicholas Colon Nicholas Colon is the Managing Director of Alea Consulting Group, a casino gaming consulting firm with a player centric philosophy. It is staffed with world class players, gaming authors, mathematicians, top legal minds and a variety of industry professionals.When a blackjack player has prolonged success at any level, another level of observation and understanding comes into play. This is the recognition of how casino personal behave in the presence of a continuously winning player. A common question I receive from players, who are getting modest success from their efforts, is this: what do certain pit behaviors indicate? To answer this question I'm going to break down the behaviors into three parts, each with increasing cause for concern. For this article, I'm just going to hit the high points that I have encountered during my playing career. (A more detailed explanation can be found in the classic gaming text Beyond Counting by James Grosjean.) The topics that follow are:
Level One Level one is usually triggered by a larger than normal wager or a medium-sized betting spread of approximately 1-6. The fist recon move that is done by pit personal is the approach or engagement. Here they are merely sizing you up and seeing what information they can gather from you. They will ask about your trip player's card and rating your play, and just trying to distract you. Another level one behavior is phone calls made in the pit. If the pit boss makes a phone call to surveillance he or she is telling the surveillance personnel to keep an eye on the player. On the other hand, a phone call from surveillance to the pit is more concerning. This usually means that surveillance personal have noticed something. Next, pit bosses will look at the back of the playing cards closely. They are checking if they have been marked. Another tell is when the pit boss counts down the cards from the discard tray (or at least pretends to be doing this). They will likely be using the Hi-Lo count system so any multi-level count system diffuses this. In most instances, they are looking for how you react toward their actions. The last level one behavior is a fill to the dealer's chip tray that does not need to be filled. This gives surveillance time to evaluate your play.Level Two Level two is slightly more severe and it is designed to elicit a reaction from the player. The first behavior of level two is... ...enter your member login information below to read this article/newsletter... Paid Members-Only ArticleYou have clicked on a link to a Blackjack Insider web page or article for paid subscribers. You must have a paid membership to the Blackjack Insider newsletter to view this content. About 1/2 of the articles in each issue of the Blackjack Insider are for paid members only, while the rest are viewable by everyone. Your purchased membership will allow you to read all Blackjack Insider articles for 12 months. Enter your user name and password below (they were listed and e-mailed to you after you purchased your Blackjack Insider membership):
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